Management
Hi, I’m Matt, Sales & Development Manager here at Trade Skills Australia. I come from a background that blends big-picture strategy with on-the-ground, hands-on experience — and that balance is at the core of how I lead our teams and support the business every day. I’ve spent much of my career in business management and ownership, working across large-scale corporate environments as well as running my own successful business in the automotive and 4×4 sector. That journey has given me a deep appreciation for both structure and agility; and the importance of building strong systems that still allow room for personal connection and flexibility. At TSA, I oversee our Customer Service Officers, Business Development Officers, and Marketing team, making sure every part of the business is aligned, efficient, and delivering a seamless experience for our clients. I also support our IT and HR functions, ensuring the tech, tools, and people behind the scenes are working at their best. Having previously led large teams in previous roles, I bring a corporate-level understanding of performance, process, and customer experience; but I apply it in a way that works for our culture: human, responsive, and real. My focus is on helping our team work smarter, communicate better, and solve problems faster, all while keeping the client experience front and centre. Before joining TSA, I owned and operated a 4×4 mechanical and modification shop, where I got to combine my passion for off-roading and vehicle builds with day-to-day business leadership. That experience gave me valuable insights into the automotive and mechanical industries, and it’s something that still shapes how I relate to our clients today; especially those with trade backgrounds looking to formalise their experience. I understand what it’s like to work on the tools, to manage a small team, and to wear multiple hats in a fast-moving business. That relatability helps me connect with our candidates & Agents and ensures our processes don’t just make sense on paper, but they work in the real world. I also bring a strong background in marketing and campaign strategy, which I use to improve how we communicate and connect with our audience. From expanding our ad reach to refining our tone of voice, I’m always looking at how we can improve visibility and make sure the right people are hearing our message in the right way. Under the hood, I’m constantly refining systems and workflows, building on my experience with sales and admin teams to improve delivery timeframes, service consistency, and internal alignment. What drives me is simple: I want our clients to have the best possible experience, and I want our team to feel confident delivering it. If I can contribute building the systems, lead the people, and support the processes that make that happen, then I’m doing my job right.